Thank you for becoming a valued customer of Genemco. It is our mission to make you 100% satisfied with your experience.

From the moment you contact us ... to the moment you receive your shipment ... to the return on investment you receive from enhancing your production capacity... we would like to make you comfortable and confident in your choice to work with Genemco.

It is honest feedback from our satisfied customers that helps us to improve and for our business to grow.  We take your feedback very seriously. 

When a customer is happy with Genemco, we like to share that story to help future customers trust working with Genemco is a great decision. Your stories help build confidence and trust that Genemco will deliver on our promises. 

This is why it is so important to share your success story. To help other customers like you who need help with their business make a good business decision. 

 

What is a Testimonial?

A testimonial is a short, honest statement that describes how Genemco helped you and why you would recommend Genemco to other customers. 

 

Example Testimonials:

One of our screw compressors went down and our refrigeration capacity was severely impacted. We needed to locate a replacement quickly. Genemco had a large inventory with great details and photos/video available on their website. We located what we needed, requested a quote and then their sales and service team made sure I had all my questions answered. They had my compressor shipped out the next day and I got back up and running ASAP. Big win! I loved working with Genemco and I'd highly recommend them to any future customer that needs the equipment that they carry.

John Doe, Warehouse Manager, Food Company

We had one of our Evapco Evaporative Condenser towers spring a leak and we couldn't get it fixed. Our facility needed to get a tower up and operational immediately or risk losing product. A new one would take 6 months to receive and we needed it NOW!  We went on Genemco's website and located many options that could work and we called to talk to their team. Genemco quickly helped us narrow down 3 options and we picked our favorite which was approved by our refrigeration technician. Genemco had the condenser pressure checked for 48 hours and on the way to us within 3 days. Then we had it installed within 3 more days. We LOVE Genemco and would recommend them to all our friends in need of great quality, immediately available industrial refrigeration options! 

Jane Doe, Production Supervisor, Food Company

 

What is a Case Study?

A case study is a short story about how you overcame specific business challenges with the help of Genemco. Here is a quick overview of the questions we’ll ask for the Case Study:

  • What is an exciting title and summary for your project?
  • Share a quick background about your company and your role in the company.
  • Explain the business challenge and reason why you worked with Genemco.
  • Explain the equipment/service you purchased.
  • What was your decision process?
  • Share your end results, big win and ROI (return on investment).
  • Would you recommend Genemco to your friends/colleagues and why?
  • Please share supporting images/video from equipment installed at your facility.

 

Example Case Study:

  • What is an exciting title and summary for your project?

    • Title: Frick Screw Compressor Package Replacement
    • Summary: Our Frick RWB-II-177 Screw Compressor package went down. Genemco helped us get another one shipped within daylight s not months and for 50% of the cost of new.

  • Share a quick background about your company and your role at the company.

    • Quick background on our company: We are Food Company Inc. We make the best food for this market because of XYZ. We've been in business for XY Years.
    • Quick background on your role: I am the Warehouse Production Manager, I am responsible for keeping all of our operations and equipment operational and safe. 
  • Explain the business challenge and reason why you worked with Genemco.

    • Business Challenge: We make Z LBS of food product per month and our refrigeration is very important to keep our products cold in the supply chain. We had one of our Frick Screw Compressors go down which dropped our capacity by 350 Ammonia TR and this needed to be resolved quickly or we would risk losing a large amount of food product.  We looked at buying a new Compressor but it would take 6 months to receive and also was very expensive, we didn't have room in our budget. 
    • Why we worked with Genemco: Genemco had inventory in stock, a large number of Frick Screw Compressor options. They had great photos and videos for us to review all required details. We saw videos of the screw spinning, they megger tested the motor. They even helped us order new oil, filters, coalescers so we could have everything ready for the install. At the end of the day they answered all of our questions including our refrigeration technician questions/concerns. We picked the best option and had it shipped to us within 3 days. 3 days is MUCH better than 6 months. We also saved more than 50% of what a new compressor would have cost. 

  • Explain the equipment/service you purchased.

    • We purchased a Frick RWB-I-177H Rotary Screw Compressor Package with 400HP Motor.

  • What was your decision process? 

    • We needed a replacement compressor within days not months.
    • We needed to spend 50% of what a new compressor would cost.
    • We needed to trust the equipment we bought would be in good condition and work for our needs.
    • We evaluated new as well as several used equipment vendors.
    • Genemco had the largest inventory and always got back to us very quickly with fast, knowledgeable answers. Genemco worked with us on price and helped us manage all the shipping.
    • Genemco had what we wanted at the correct price for our budget and could deliver in the timeline we required.

  • Share your end results, big win and ROI (return on investment).

    • We got our new Frick Screw Compressor delivered within 5 days from discovering our need/requirement! 
    • We saved big money, over 50% what it would have cost us new.
    • Our ROI is saving X thousands of LBS of food and the millions in revenue we would have lost from customers not getting their deliveries. 

  • Would you recommend Genemco to your friends/colleagues and why?

    • I highly recommend Genemco to all my friends and colleagues! 
    • They have a large inventory available immediately. They were quick to answer all of our questions. They had great prices. They managed all of our shipping and got our equipment to us quickly. 
    • I am very happy and you will be too!

  • Please share supporting images/video from equipment installed at your facility.

    • Images of Frick in operation!
    • Video of Frick in operation!